Shipping policy

We strive to process and dispatch your order as quickly as possible. Below are the details of our shipping process.

Processing Time

All orders are processed within 1-2 business days (Monday to Friday, excluding weekends and public holidays) after payment is confirmed.

Shipping Methods & Delivery Times

We ship all orders using Royal Mail Tracked services, which include insurance for your peace of mind. Estimated delivery times are as follows:

  • UK Mainland: 1-3 business days after dispatch

  • Northern Ireland, Highlands & Islands: 2-5 business days after dispatch

  • International Shipping: Delivery times vary by destination (typically 5-10 business days)

You will receive a tracking number via email once your order is dispatched, allowing you to monitor your package.

Shipping Costs

Shipping costs are calculated at checkout based on order weight and destination. Free shipping may be available for certain orders.

Missing or Delayed Shipments

While Royal Mail aims to deliver within the estimated timeframe, delays can occasionally occur due to unforeseen circumstances (e.g., weather, customs, or high volumes). If your order is significantly delayed, please contact us, and we’ll assist you in tracking it down.

Returns & Refunds

If you need to return an item, please review our Return Policy for details.

Contact Us

For any shipping-related questions, reach out to us at contact@homesecuritycameras.co.uk or through our Contact Page.